Halui Recharge is operated by Thibyaan, based in the Maldives. This policy covers the Halui Recharge mobile app (Android and iOS), our website at halui.app, and our Telegram ordering bot.
Questions about your data? Reach us on WhatsApp or Telegram at +960 733 3011, or visit halui.app.
You never create an account, set a password, or hand over an identity to use Halui Recharge. Each order is remembered only on your own device by a private access token, which is the only thing that lets your phone re-open that order. If you clear the app's data or uninstall it, that link is gone from your side.
We collect only what an order actually needs. Depending on what you buy, that is:
Your order history and its access tokens, your referral code and nickname, and your app-lock preference are stored locally on your phone so the app works and remembers your orders. This on-device data is not backed up off your device by the app and is not sent anywhere except as needed to load an order you open.
The app does not ask for or access any of the following:
You can pay in one of two ways, and in both cases we never see or store your card, bank login, or wallet credentials.
On our website only, if an automatic match cannot be made, you may optionally upload a photo of your transfer slip as proof so we can complete the order by hand. This is your choice, and the mobile app never asks for it.
Travel eSIMs are provisioned through third-party eSIM providers (such as Airalo and eSIM Access). To issue your eSIM, the plan you selected is sent to the chosen provider, who returns an eSIM profile and QR code that we deliver to you. We share only what is required to fulfil the eSIM; these providers process that data under their own privacy terms.
We do not sell your data, ever. We share your information only with the parties needed to complete what you asked for — the mobile operator or dealer platform that delivers your recharge, our payment provider (Swipe) when you pay that way, and the eSIM provider when you buy an eSIM — and only to the extent required to deliver your order. We may also disclose information if the law requires it.
Halui Recharge does not use any advertising network and does not track you across other apps or websites. The app may show promotional or sponsored tiles on the home screen, but these are served by us from our own server, are the same for everyone, and are not personalised. No personal data or device identifier is shared with any advertiser or ad network.
We keep order records for as long as needed to fulfil the order, provide support and refunds, and meet accounting or legal obligations, after which they are removed or anonymised. Unpaid orders expire and are cleared automatically after a short window. Referral records (your number and nickname) are kept while the programme is active or until you ask us to remove them. The order history on your device stays there until you clear the app's data or uninstall it.
Halui Recharge is a general-purpose payments utility and is not directed at children. It is intended for use by people aged 13 and over (16 and over where required by local law), and we do not knowingly collect data from children under those ages.
Traffic between the app and our servers is encrypted over HTTPS. Your order history and access tokens are kept in the app's own private, app-only storage on your device, and you can turn on an optional lock (fingerprint, face, or your device passcode) so that only you can open the app. Biometric checks are handled by your device's operating system — your fingerprint or face data never leaves your phone and is never seen by us. No method of transmission or storage is perfectly secure, but we work to protect your information.
We may update this policy from time to time. When we do, we will change the effective date above and post the new version at halui.app/privacy. Significant changes will be made clear.
For any privacy question or request, contact Thibyaan: